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Elements and Performance Criteria

  1. Prepare requirements for alteration
  2. Document specifications and plans for alteration
  3. Install additional equipment and program system feature changes
  4. Update plans and records
  5. Restore site to required condition

Required Skills

Required skills

analytical skills to interpret equipment settings and readings

communication skills to liaise with customers and technical staff to ensure requirements are known and can be met within timeframes

literacy skills to

interpret technical specifications and related documentation

produce plans and update documentation

planning and organisation skills to arrange site access and equipment delivery

problem solving skills to account for unexpected faults or equipment configuration anomalies

safety awareness skills to

apply precautions and required action to minimise control or eliminate hazards that may exist during work activities

select and use required personal protective equipment conforming to industry and occupational health and safety OHS standards

work systematically with required attention to detail without injury to self or others or damage to goods or equipment

technical skills to

perform fault clearance

use diagnostic equipment

use hand and power tools

Required knowledge

legislation codes of practice and other formal agreements that impact on the work activity

manufacturers requirements for safe operation of equipment

network addressing

specific OHS requirements relating to the activity and site conditions

types of CPE

typical issues and challenges that occur on site

vendor products

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

identify customers needs

develop plans and drawings to give effect to planned changes to systems and equipment

alter system and equipment including physical and programming change according to OHS and relevant standards and regulations

identify conduct and interpret tests appropriate to the change

Context of and specific resources for assessment

Assessment must ensure

systems and equipment to effect changes

equipment and systems manuals specifications and enterprise policy

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the candidate installing additional equipment and programming system changes

review of amendment plan prepared by the candidate outlining systems alterations and specifications

review of test results and documentation completed by the candidate

oral or written questioning to assess required knowledge

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICTTENA Cut over customer premises equipment major upgrades

ICTTEN4073A Cut over customer premises equipment major upgrades.

Aboriginal people and other people from a nonEnglish speaking background may have second language issues

Access must be provided to appropriate learning and assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the oral communication skill level and language and literacy capacity of the candidate and the work being performed

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency

Where applicable physical resources should include equipment modified for people with special needs


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Site security arrangements may include:

access times and methods

approval to enter site

approved entry requirements

electronic surveillance

security clearance.

Relevant legislation, codes, regulations and standards may include:

Australian Communications Industry Forum (ACIF) standards and codes

Australian Communications and Media Authority (ACMA) technical standards

AS Communications Cabling Manual (CCM)
Volume 1

AS/NZS 3000:2007

AS/NZS 3080:2003

AS/NZS 3084:2003

AS/NZS 3085.1:2004

AS/NZS IEC 61935.1:2006

AS/NZS IEC 61935.2:2006

AS/NZS ISO/IEC 14763.3:2007

AS/NZS ISO/IEC 15018:2005

AS/NZS ISO/IEC 24702:2007

Australian Building Codes and Regulations

cabling security codes and regulations

confined spaces regulations

Environmental Protection Acts

OHS

regulated or industry codes of practice

technical standards AS/ACIF S008:2006 and AS/ACIF S009:2006.

Facilities may include:

available hardware

available rack space

building limitations

cooling requirements

enclosure capacity

floor space

power requirements.

Safety hazards may refer to:

access points that may contain:

hazardous light (non-visible laser)

RF emission

contact with remote power feed

electrical supply and areas of earth potential rise (EPR) that require mandatory separation from communications cable

hazardous conduit as according to AS 1345:1995 conduit colours associated with a hazardous service.

Systems may include:

digital home integration

home automation

home computing

IPTV

RFID

security installation

VoIP

wireless network.

Alterations may relate to:

additions

alterations that can be effected either on site or remotely

configurations

moving outlets and services

new extensions to services

removals

systems and application upgrades

upgrades to software.

Specifications may be found in:

cable plans and designs

contract documents

equipment details

software requirements

specification schedules

upgrade specifications.

Tools and equipment may include:

tools:

electrical:

cordless or power drill

soldering iron

hand:

cutters

pliers

strippers

terminating tools

equipment:

analyser

cable identification kit

diagnostic tools

local area network (LAN) Cat tester

passive optical meter (PON).

Safe manner may include:

safe use and handling of:

chemicals

materials

tools and equipment

work platforms:

ladders

scaffold

scissor lifts or cherry pickers

use of protective clothing:

earmuffs

gloves

head protection

kneepads

masks

protective suits

safety boots

safety glasses.

Documentation may include:

boot up and back up procedures

equipment configurations

inventory of material used on project

software upgrades

updated cable records

updated plan.